Corporation Profile
Wareconn Technology Services (Tianjin) Co., Ltd was established on December 15, 2016, focusing on the field of product after-sales warranty, to provide a platform for managing product development, production, sales, after-sales and logistics, and building a global repair services network. The meaning of wareconn is Warranty Repair Connection, which aims to offer a transparent, intelligent, open, cloud, and sharing spirit of the industrial internet, integrate industrial resources, and provide a business model that integrates service centers and cloud platform. The management and communication channels manufacturers, customers, and repair centers in the after-sales service, creating business opportunities for enterprises, establishing a green circular economy, and realizing professional warranty management.
Service Center
Offline bonded repair business scope undertaking the repair business of communication asset, precision electronics and other products for global customers; it covers warranty management, spare parts support, maintenance management, refurbishment and resale, recycling and scrap. Markets cover the United States, Mexico, India, Japan, South Korea, Singapore, China Taiwan and other regions. The branches are in Mexico and the United States, and several service hubs in 8 countries and regions.
Warranty Cloud
wareconn warranty cloud is an after-sales warranty management and analysis platform and available for various industries. The combination of Web and APP is linking the communication between manufacturers, customers, service centers and related reverse logistics. The platform has covered over 40 countries and 200 cities with more than 10 business types, such as manufacturers, asset manufacturers, data centers, parts suppliers, brand owners and service centers.
Services
Warranty service
The scope of offline warranty business services can be used to undertake maintenance business for global customers of communication asset, precision electronics and other products.
Warranty Platform
The Best Cloud Solution for After-sales Service and Asset Management.
Provide standard API interface, support customer needs to connect customer's RMA, PDM, ERP and other systems
Provide warranty settings, warranty claims, progress tracking and management, data statistics and others
Support spare parts ordering, warehouse, spare parts replacement and allocation, spare parts inventory control
Provide qualification review, return process, station control, and dashboard services
The combination of web and App provides customers with one-stop services for fixed asset inspection, maintenance, in-house/external repair
Multi-dimensional analysis provides customers scientific warranty forecast and spare parts forecast
Chronology
2016
Baichang Technology Service (Tianjin) Co., Ltd., a wholly-owned subsidiary of Foxconn Industry Fulian, was formally established
2017
The warranty management function of wareconn warranty cloud platform is officially launched
2018
The parent corporation, Industrial Fulian, is listed on the A-share market
Obtained TEDA Free Trade Zone Maintenance Qualification Business expanded to the world
2019
The Kaohsiung office in Taiwan was established
Obtained trademark rights in China, the United States and the European Union
The repair services function is online
2020
Obtained warranty management, maintenance services, dispatch service software
2021
A branch office in Mexico is established
The U.S. branch is established
The number of platform accounts exceeded 1,000
2022
The corporation changed its name to Fulian Technology Service (Tianjin) Co., Ltd
The corporation moved to a new location
The Data Analysis function is officially launched
The number of registered companies on the platform exceeded 200