Corporation Profile

Wareconn Technology Services (Tianjin) Co., Ltd was established on December 15, 2016, focusing on the field of product after-sales warranty, to provide a platform for managing product development, production, sales, after-sales and logistics, and building a global repair services network. The meaning of wareconn is Warranty Repair Connection, which aims to offer a transparent, intelligent, open, cloud, and sharing spirit of the industrial internet, integrate industrial resources, and provide a business model that integrates service centers and cloud platform. The management and communication channels manufacturers, customers, and repair centers in the after-sales service, creating business opportunities for enterprises, establishing a green circular economy, and realizing professional warranty management.

Service Center

Offline bonded repair business scope undertaking the repair business of communication asset, precision electronics and other products for global customers; it covers warranty management, spare parts support, maintenance management, refurbishment and resale, recycling and scrap. Markets cover the United States, Mexico, India, Japan, South Korea, Singapore, China Taiwan and other regions. The branches are in Mexico and the United States, and several service hubs in 8 countries and regions.

Warranty Cloud

wareconn warranty cloud is an after-sales warranty management and analysis platform and available for various industries. The combination of Web and APP is linking the communication between manufacturers, customers, service centers and related reverse logistics. The platform has covered over 40 countries and 200 cities with more than 10 business types, such as manufacturers, asset manufacturers, data centers, parts suppliers, brand owners and service centers.

Warranty Platform

The Best Cloud Solution for After-sales Service and Asset Management.

01.

System Integration

Provide standard API interface, support customer needs to connect customer's RMA, PDM, ERP and other systems

02.

Warranty Management

Provide warranty settings, warranty claims, progress tracking and management, data statistics and others

03.

Spare Parts Management

Support spare parts ordering, warehouse, spare parts replacement and allocation, spare parts inventory control

04.

Repair Services

Provide qualification review, return process, station control, and dashboard services

05.

Asset Management

The combination of web and App provides customers with one-stop services for fixed asset inspection, maintenance, in-house/external repair

06.

Data Analysis

Multi-dimensional analysis provides customers scientific warranty forecast and spare parts forecast

Chronology