The home appliance service industry is ushering in a new era during the 15th Five-Year Plan period: three emerging markets are driving the industry's shift from

At this crucial juncture as the 15th Five-Year Plan is about to commence, China's home appliance service industry is undergoing a profound strategic transformation. On January 29, the China Household Electrical Appliances Service and Repair Association (hereinafter referred to as "CHA") released the "2026 Forecast of Development Trends in the Home Appliance Service Industry and Emerging Markets" report in Beijing and launched the annual publicity plan of "Intelligent Integration, Media Empowerment, and Trend Towards 2026".

2026/07/06
Warranty
Commercialising Sustainability: Why Aftermarket and Service Sit at the Centre of Circular Value

Industrial companies are under intense pressure to demonstrate credible progress on sustainability.

2026/07/03
Technology
From Waste to Revenue: Monetizing Scrap and Surplus in Spare Parts Management

For most manufacturers and aftermarket organizations, surplus parts and scrap materials have long been accepted as an unavoidable cost of doing business. Obsolescence, engineering changes, safety stocks, warranty returns, and end-of-life products quietly accumulate in warehouses, yards, and cages—tying up capital, consuming space, and inflating inventory carrying costs.

2026/06/25
Technology
Discrete GPU Warranty Expenses

From 2024 to 2025, Nvidia saw its warranty claims paid increase by 1000%, its accruals increase by 173%, and its reserve balance increase by 218%. AMD's claims paid increased by 116%, its accruals increased by 68%, and its reserves increased by 76%.

2026/06/09
Warranty
Top 100 Warranty Providers of 2025

40% of the top 100 U.S.-based warranty providers saw significant fluctuations in their warranty expense rates from 2024 to 2025. Lucid Group, Nvidia, and Visteon appeared in the maximum of three charts.

2026/06/05
Technology
Where Sustainability Meets Profitability: What a Data-Driven Product Strategy Reveals About Industrial Growth

Industrial manufacturers are under mounting pressure to cut carbon emissions, reduce hazardous substances, and future-proof their portfolios against regulation and shifting customer expectations. Yet in many boardrooms, sustainability is still treated as a compliance requirement or a cost to be minimised rather than a lever for value creation.

2026/06/04
Technology
What is the circular economy?

It's more than just recycling: Dutch research proposes the "10R" framework to reshape sustainable consumption.

2026/05/29
Technology
23rd Annual Product Warranty Report

In 2025, the average U.S. product warranty claims rate was 1.30%, and the average accrual rate was 1.43%. Collectively, over $30 billion was paid in product warranty claims, $33 billion was set aside in warranty accruals, and $72 billion was held in warranty reserves.

2026/05/28
Technology