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Features

Through the API serial connection in the wareconn warranty cloud platform, the data center is equipped with different scenario examples, it's available to view the warranty claim, spare parts shipment information, defective product repair progress, etc. of each warranty provider, saving man-hours and improving process efficiency. The entire warranty process is systematically tracked and managed, saving 3-5 days of work and communication time.

Functional advantage

  • Comprehensive technical support
  • Comprehensive technical support

    100+ interfaces are open and continuously updated to provide developers with solid technical support.

  • Online quick docking
  • Online quick docking

    Register an account and log in to wareconn, click the query interface, and generate api documents for quick connection.

  • Improve service support
  • Improve service support

    Share API documents online and view them online to facilitate team internal development assistance

  • In-depth business development
  • In-depth business development

    If require customized development, please contact us.

  • Professional technical training
  • Professional technical training

    For different service centers, hold regular face-to-face trainings to share the latest features and open capabilities.

  • Stable service availability
  • Stable service availability

    Ultra-high service availability, continuous and stable support for your business development.

    Case Studies

    Service Center Pass Station · Interface Description

    1

    After the warranty provider returns the defective product to the service center from the customer, the service center performs actions such as receiving, testing, and repairing, and each station result information will be automatically uploaded to the Wareconne system through [Automatic Station API].

    2

    The Wareconn system receives information, records the test status and results, operates strictly in accordance with the station flow set up by warranty provider, does not require manual operation.

    Service Center Pass Station · Interface Description
    Service Center Pass Station · Interface Description
    Service Center Pass Station · Interface Description

    Automatic Passing API

    POST
    /v1/r/Progress/autoStn
    Description:The expiration time is 7200 seconds. Expiration: Generate a new token; Expiration time is not reached: the token and the remaining expiration seconds are returned.
    Request parameter:
    parameter name Remarks example
    part_number Product Part Number MX6DC
    serial_number Product Serial Number PLKMX6DC1379025P003QB04
    status status Pass
    rpn_id Station ID VlkFoWlo
    contents Work station records array{'year-month-day hour:minute:second':'job record' ,
    '2018-06-07 14:12:24':'replacement parts'}
    Return result:
    parameter name Remarks example
    code Wherher the query is correct, correct code = 0, error code > 0 0
    msg Search information success

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