A solution that connects three roles Warranty Provider, Customer and Service Center create an end-to-end warranty lifecycle
Warranty providers set up warranty settings to support pre-authorized claims
Warranty providers set up repair stations flow to customized repair process for customers. Service centers will repair product according to pre-set station flow
Introduction of warranty cloud platform
Equip with warranty knowledge, raise efficiency and help economy growth
Equip with repair services knowledge, improve service level, exceed customer expectation
Pre-set warranty settings, product information, and warranty contract to provide warranty service for customers
Based on warranty settings, when customer claim a warranty, system will automatically diagnose warranty content and track the warranty process.
Set up station flow and failure code to make repair process much more efficient
Based on warranty settings, service centers follow station flow, and can also view real-time stations charts.
Introduction of wareconn warranty cloud solution for asset warranty management and claim
