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The value of warranty data is often underestimated because companies tend to use it only to identify problems, without taking the next step to ask, “Why did it happen? ” Was it caused by a design defect, a manufacturing process issue, or the quality of a supplier component?
2026/09/30
Service centers must simultaneously track four interlocking metrics every day — intake, output, WIP, and average TAT — that are all tightly interconnected: if intake volume consistently exceeds output volume, WIP will inevitably pile up quickly, which in turn drags down TAT.
2026/09/18
In the previous article, we broke down the structural impact of Directive (EU) 2024/1799 on product scope, spare parts supply periods, warranty extension logic, and information disclosure obligations. This article turns to what companies actually need to do: as the rules take effect across the EU simultaneously from July 31, 2026, what sequence should companies follow to comply? What requirements does the European online platform for repair impose? What functions should be evaluated when assessing a repair management system? What advantages come from choosing the right tool? The article closes with how the wareconn platform can help companies navigate this transition.
2026/09/18
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2026/09/30
The value of warranty data is often underestimated because companies tend to use it only to identify problems, without taking the next step to ask, “Why did it happen? ” Was it caused by a design defect, a manufacturing process issue, or the quality of a supplier component?
2026/09/18
Service centers must simultaneously track four interlocking metrics every day — intake, output, WIP, and average TAT — that are all tightly interconnected: if intake volume consistently exceeds output volume, WIP will inevitably pile up quickly, which in turn drags down TAT.
2026/09/18
In the previous article, we broke down the structural impact of Directive (EU) 2024/1799 on product scope, spare parts supply periods, warranty extension logic, and information disclosure obligations. This article turns to what companies actually need to do: as the rules take effect across the EU simultaneously from July 31, 2026, what sequence should companies follow to comply? What requirements does the European online platform for repair impose? What functions should be evaluated when assessing a repair management system? What advantages come from choosing the right tool? The article closes with how the wareconn platform can help companies navigate this transition.
2026/07/31
Back in March 2023, when the European Commission first floated its Right to Repair (R2R) proposal, the industry reacted with alarm.
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The value of warranty data is often underestimated because companies tend to use it only to identify problems, without taking the next step to ask, “Why did it happen? ” Was it caused by a design defect, a manufacturing process issue, or the quality of a supplier component?
2026/09/30
Service centers must simultaneously track four interlocking metrics every day — intake, output, WIP, and average TAT — that are all tightly interconnected: if intake volume consistently exceeds output volume, WIP will inevitably pile up quickly, which in turn drags down TAT.
2026/09/18
In the previous article, we broke down the structural impact of Directive (EU) 2024/1799 on product scope, spare parts supply periods, warranty extension logic, and information disclosure obligations. This article turns to what companies actually need to do: as the rules take effect across the EU simultaneously from July 31, 2026, what sequence should companies follow to comply? What requirements does the European online platform for repair impose? What functions should be evaluated when assessing a repair management system? What advantages come from choosing the right tool? The article closes with how the wareconn platform can help companies navigate this transition.
2026/09/18
Back in March 2023, when the European Commission first floated its Right to Repair (R2R) proposal, the industry reacted with alarm.
2026/07/31
Under the drive of the Industry 4.0 era, the basis of the corresponding transformation opportunities for after-sales service lies in data. Whether it's enterprises focusing on the development of connected products, the transformation of XaaS business model, digital transformation, installation excellent, resilient supply chains, omni-channel services, the deployment of digital twins as service enablers, or providing intelligent analytics, these all increase the importance of warranty data acquisition and analysis. Especially when facing the emergence of new technology products, geopolitical supply chain reorganization, and the shift of the customer experience economy, the overall industry strategy is gradually shifting from product-centric to customer-centric intelligent experiences[1].
2026/07/29
Under the drive of the Industry 4.0 era, the basis of the corresponding transformation opportunities for after-sales service lies in data. Whether it's enterprises focusing on the development of connected products, the transformation of XaaS business model, digital transformation, installation excellent, resilient supply chains, omni-channel services, the deployment of digital twins as service enablers, or providing intelligent analytics, these all increase the importance of warranty data acquisition and analysis. Especially when facing the emergence of new technology products, geopolitical supply chain reorganization, and the shift of the customer experience economy, the overall industry strategy is gradually shifting from product-centric to customer-centric intelligent experiences[1].
2026/07/29
On March 22, 2023, the European Commission officially adopted a new proposal Right to Repair (R2R), which is a common rule advocating for product repair by reducing waste to save consumers expenses, while supporting the goal of sustainable consumption under the European Green Deal [1].
2026/07/29
On March 22, 2023, the European Commission officially adopted a new proposal Right to Repair (R2R), which is a common rule advocating for product repair by reducing waste to save consumers expenses, while supporting the goal of sustainable consumption under the European Green Deal [1].
2026/07/29
