Dear Wareconn Warranty Cloud User.
The function of "Spare Parts Oder" has launched on June 20, 2024. The details are as follows:
1. Function Overview:
Based on historical consumption, this feature helps monitor and predict the demand of consigned spare parts, leading to more accurate meterial request decisions. It ensures eddicient supply chain management and reduces excessive inventory, and providers real-time monitoring of orders, logistics dynamics, and usage, ensuring transparency of information and efficient management.
2. Applicable users: Manufacturers, Customers, Service Centers
3. Operation Manual:
3.1 Warranty provider set up and designate service centers to request spare parts for specified customers.
Warranty provider sets up spare parts information and bind product part numbers. When setting up the spare parts list for service centers to request from customers, the information can be automatically populated.
Warrenty provider set up the spare parts that service centers can request from customers.
3.2 Service centers request spare parts from customers.
Service centers select customers to request spare parts based on the manufacture's settings.
Service centers can view spare parts request orders and their statuses.
3.3 Customers approve, ship, and view spare parts usage records.
Customers can approve, ship, and view the part numbers, quantities, and usage quantities of the spare parts requested by the service centers.
If you have any questions or suggestions, please do not hesitate to contact our service team.
